Voice Solutions: Hybrid vs. Digital
If you're planning to upgrade your phone system for your business, how do you decide which one would be best? Chances are the phone systems today are a lot more advanced than when you installed your current system. Follow along to better understand what voice and data technology solutions are available to you.
Why upgrade?
There are several reasons you may be considering an upgrade. Some of the most common include:
- You have an outdated phone system that no longer meets your needs.
- You're seeking the conveniences a modern system offers.
- Your current system is unreliable or always busy.
No matter your reasons for upgrading, you want to ensure the system you choose will serve your business for years to come. That's why it's important to carefully weigh your options before deciding on a new phone system.
What voice solutions are there?
The three most popular kinds of voice solutions are digital phone systems, internet phone systems, and hybrid phone systems. For the purposes of this article, we'll focus primarily on digital and hybrid solutions. Which is suitable for your needs?
Digital Solutions
Digital solutions, in contrast to internet-based systems, are physical units that will be installed in your office building. They can be tucked away in a cabinet or mounted on a wall. Your phone lines will run from this unit. Digital phone systems also offer several useful features, such as call transfer and professional voicemail.
The main disadvantage of digital phone systems is their physical nature. The future is becoming increasingly wireless, and with a completely digital phone system, you may find your business unable to adapt to potential shifts in technology.
Hybrid Solutions
Hybrid voice solutions are a mixture of digital and internet systems. You can opt for cordless headsets or headsets with cords. The unit is physically located in your office so that you can watch over it with peace of mind.
Most people who opt for hybrid solutions do so because of their reliability. Because they use both digital and internet features, hybrid phone systems always have a backup plan if one line fails. Their extreme flexibility and functionality are also bonuses. With a hybrid voice solution, you can truly experience the best of both worlds.
Conclusions
Depending on your needs, hybrid, internet, or digital solutions may work best for your business. Hybrid voice solutions are extremely popular due to their reliability and special features, but you're sure to be happy with whichever voice solution you choose. Just remember to weigh the pros and cons before deciding and consult with an expert if possible.
Voice and Data Technology Solutions for Your Needs
With exceptional customer service and over 20 years in the business, NTS Direct is your go-to option for all voice and data technology solutions. We can help you find the best hybrid and digital voice solutions to fit your business needs. If you're looking to upgrade your business, contact us today to learn more about how we can help!