Avaya knows your customers can range anywhere from small shops to enterprise-sized businesses. This doesn’t mean you should have to compromise on the quality of devices you offer your customer base. This is why Avaya has created devices that can fit all business sizes and needs. Just as different size businesses have different needs, so do different departments and different job duties and tasks throughout all businesses and organizations.
Offering your customers a wide variety of devices helps you build a reputation as the provider customers can rely on. Additionally, this helps in building a life-long trusting relationship with your customers that will help your business in the long run.
Presenting yourself as an expert on devices can give you a great reputation and increase word-of-mouth advertising for your company. The problem is, how do you become an expert? Well, this article can get you started in the right direction of becoming an expert on a few Avaya office devices.
Avaya Products for the Office
Avaya J179
The Avaya J179 is a high-performing device with a color display and 4 soft keys. This phone is perfect for call centers, salespeople, and workers who have medium to high call volume. These workers need a full range of telephones and productivity features as well as collaboration functionality.
Features of the Avaya J179 include a 3.5” color display, eight red/green line/feature indicators, HD audio quality, and 4 soft keys. The RJ9 headset port with Electronic Hook Switch allows for easy headset support. Avaya J179 also supports Bluetooth and wireless (Wi-Fi connected) headsets.
The integrated Gigabit Ethernet ports support PC and expansion modules. The Avaya J179 faceplate can be personalized and can be personalized even further with downloadable ringtones. The phone can be wall-mounted or used with a dual position stand.
Avaya B169
If your end-users host several conference calls, they may be interested in a wireless conference phone. The Avaya B169 allows for a freedom that conference phones are not normally prone to. With no cords necessary, this phone comes with a charging cradle that supports up to 60 hours of talk time.
Features of the Avaya B169 include the option to record meetings with an SD memory card that has up to 2 GB storage space, and Avaya Omnisound 2.0 technology that offers high-quality audio. The device also offers noise suppression filters. This helps drown out background noise.
The Avaya B169 has a built-in conference guide. This guide is the key to helping set up recurring conference calls for up to 20 call groups with multiple parties.
Avaya B189
Another option for wireless conference phones is the Avaya B189. This device offers enhanced audio that allows for expansion for both remote and in-office workers. With personal speakerphones, the conference room is expanded to virtually anywhere.
Avaya BM12
Call centers, medium-sized, and large businesses may need to add more lines to their phone system. Avaya has made this possible through the Avaya BM12. This button module allows for 24 additional buttons. These buttons can be used for features and programmable lines including incoming and outgoing calls as well as calling features. However, the Avaya BM12 must be used with an Avaya phone series, specifically the Avaya 9600 series.
Start Offering Avaya
If you are ready to start offering Avaya devices to your customers, then it‘s time to give NTS Direct a call. NTS Direct is a trusted Avaya Reseller & Master Agent. If you have any questions on which devices you would like to offer your customers, give us a call.
Our specialists are experts in not only Avaya devices, but several other manufacturers as well. We would love to have a conversation with you about which industries you serve, which features your customers need, and which devices you should be offering.
Contact us today! Our dedicated team is ready and waiting to ship the devices your customers need and want!