As telecommunications continues to transform, NTS Direct is committed to transforming with it. We are privileged to partner with multiple communication service providers to give you the best prices possible on the solutions you need.
Which is why we're proud to announce that we're a certified Master Agent for the Avaya Cloud Office suite, powered by RingCentral!
Avaya Cloud Office: A Brief Overview
Avaya Cloud Office is a comprehensive collaboration system that combines instant messaging, virtual meeting, task management, and cloud PBX functions into one simple online interface. It's perfect for businesses who are fully remote or who are interested in hybrid work models. It also offers over 100 integrations with popular file sharing and CRM platforms, making it a 100% customizable UCaaS platform.
All this, and more, can be accessed via the Avaya Cloud Office application, that runs quickly and easily on any internet-connected device.
What is an Avaya Cloud Office Master Agent and Why Does It Matter?
Generally speaking, a master agent holds and manages multiple contracts with multiple companies. This allows them to negotiate the best deals and best service bundles on behalf of their customers. In the case of NTS Direct, it means you're getting the best solution possible - Avaya Cloud Office - without worrying about complicated contracts or fees!
But partnering with Avaya Cloud Office has even more perks.
- Cost Reduction. No need to pay piecemeal for your hardware and software or worry about the massive overhead that often comes with system management. You can access all the features you need at a stable monthly cost that fits your budget.
- Customer Advocacy. We're always on the lookout for new ways to save you time and money. Whether it's renegotiating a contract or switching billing models, NTS Direct will always have your back.
- Saves You Time. No more comparison shopping between hundreds of different providers trying to find the perfect fit. With NTS Direct and Avaya Cloud Office, you're guaranteed an easy-to-use, robust communications platform from two of telecom's most trusted providers. What could be simpler?
Benefits of Avaya Cloud Office
There are many benefits to choosing the Avaya Cloud Office Suite, but the best by far Is how easy it is to customize. After all, each company has its own unique needs and deserves a solution that meets those needs. Thankfully, Avaya Cloud Office comes in a wide variety of package options, allowing customers to choose their own functionality, only paying for the features they use. More enterprising customers can even create their own integrations with the Avaya developer toolkit. Some standard features of the Avaya Cloud Office Suite include:
- Document and screen sharing
- Call logs and on-demand call recording
- 24/7 customer support
- Video meetings with up to 100 participants
- Internet fax
- Unlimited audio conferencing
- Up to 24-hour meeting durations
- Popular integrations with tools like Slack, G-Suite, Office 365, and Salesforce
- Single-sign-on
- Multi-side administration and management
- Up to 8-digit extensions with site codes
- Advanced call handling with barge and whisper functions
- Industry specific integrations
- Device status reports and alerts
About Avaya
For over 25 years, Avaya has specialized in streamlining communications for businesses around the world. A leader in cloud communications and workstream collaboration solutions, Avaya serves customers in over 190 countries and is the largest UC and CC company in the United States. Its solutions have been the cornerstone of the communications industry for decades as they continue to innovate on behalf of their customers.
Take Back Control of Your Communications with NTS Direct
Tired of bouncing from provider to provider? Ready to finally have a UCaaS product that can fit your needs? Then reach out to NTS Direct, Master Agent, and we'd love to help! We'll take the time to assemble an Avaya Cloud Office bundle that's personalized to your specific needs – large and small. Contact us today!