Who Benefits from Grandstream’s CloudUCM?  

Grandstream’s user-friendly platform, comprehensive feature sets, and point-and-click scalability can benefit all kinds of businesses. But we’ve picked three that would stand to benefit the most from secure communication solutions like this one.

Small and Medium-sized Businesses (SMBs)  

SMBs often juggle a lot of tasks with limited resources. They need an affordable, easy-to-manage communication system that is flexible enough to grow with them as they go.  

CloudUCM takes away the headache of managing bulky hardware and paying for monthly maintenance. Because it’s cloud-based, SMBs can use CloudUCM to scale up or down effortlessly without breaking the bank. Plus, its user-friendly interface means even the less tech-savvy can handle it like a professional. 

Retail Stores  

In retail, every second counts. From coordinating stock deliveries to assisting customers, streamlined communication between staff is critical to keeping the store running smoothly.  

CloudUCM helps store managers and employees connect instantly, whether they’re on the shop floor or in the back office. Using the Wave app, they can send instant messages to one another about stock updates, connect to the intercom to make important announcements around the store, and monitor the surveillance feed.  

With CloudUCM, all of this – and more – is just a click away. 

Hotels  

Hotels are like small cities – there’s a lot going on behind the scenes. Having a single sign-on platform any employee can easily use makes coordinating with fellow staff members and handling guest requests that much easier.   

CloudUCM fits the bill. It acts as a digital concierge for hotels, allowing staff to communicate well across multiple departments. Whether arranging room service or coordinating housekeeping schedules, CloudUCM ensures that guests’ needs are addressed as promptly as possible.

Why Choose CloudUCM?  

There are plenty of reasons that make CloudUCM the intelligent choice for your business.  

First, it eliminates recurring costs. Say goodbye to expensive installation, maintenance, and infrastructure fees. The CloudUCM runs on a subscription payment model, which can save you a lot of money on maintenance and upgrade fees in the long run. It also means you’re not tied down by five or ten-year contracts.   

Second, it provides enterprise-grade security. With built-in Session Border Controller (SBC) technology, the CloudUCM platform ensures your communications are always encrypted and secure, protecting sensitive conversations from prying eyes.  

Third, it supports flexible, hyper-mobile workforces. Whether your team is in the office, working remotely, or traveling, CloudUCM’s Wave application allows them to collaborate from anywhere in the world on any device, so long as they have internet.  

Fourth, it’s compatible with all kinds of devices. From desktop computers to smartphones and tablets, CloudUCM supports all types of hardware, giving your staff members the freedom to choose (and use) the tools they prefer. Even if they aren’t from Grandstream.  

Fifth, it boosts your productivity levels with built-in integrations. CloudUCM connects with third-party apps and systems quickly, breaking down data silos and allowing users to provide the personal service your clients know and love.  

Sixth, it’s customizable. Unlike other secure communication solutions, CloudUCM boasts all kinds of personalization options, enabling you to adjust the platform to suit your needs and preferences - no matter how niche. Want to pick and choose your favorite features and forget the rest? Design your own call trees? Select the perfect hold music? CloudUCM lets you do that and so much more. 

What Plans are Available for the Grandstream CloudUCM? 

No two businesses are alike, which is why Grandstream offers all kinds of plans based on your budget and business size. Each plan is paid annually to give you the most savings possible. 

CloudUCM Startup Plan 

Just starting out and aren’t sure if you need everything right away? Their Startup Plan is perfect for you. It offers: