Jabra - Mitel H30 Stereo CC USB Headset - 51310037 - 5099-610-189
The Mitel H30 Stereo CC USB Headset 51310037 is a professional wired contact-center headset based on the Jabra Engage 50 Stereo USB-C platform, Jabra part number 5099-610-189. Designed for customer-service teams, contact centers, help desks, unified communications, and other high-call-volume environments, it combines a three-microphone noise-reduction system, super-wideband stereo audio, integrated status lights, and lightweight all-day wearing comfort.
The H30 connects directly to compatible computers through its integrated USB-C cable for softphone and collaboration applications. Jabra Direct software provides firmware management, audio settings, sidetone adjustment, microphone guidance, and additional device configuration, while an optional Jabra Engage Link controller can add convenient call controls and is required when the H30 is used directly with supported Mitel desk phones.
Key Features
- Mitel-branded professional contact-center USB headset
- Exact Mitel part number 51310037
- Based on Jabra Engage 50 Stereo
- Jabra part number 5099-610-189
- Wired stereo over-the-head design
- Integrated USB-C connectivity
- Three-microphone system
- Digital MEMS microphones
- Noise reduction for background and breathing sounds
- Super-wideband voice audio
- Full-range stereo audio for calls and multimedia
- 28 mm speakers
- 20 Hz to 20 kHz speaker frequency range
- 100 Hz to 14 kHz microphone frequency range
- Multi-color status / Busylight indicators on both earcups
- PeakStop 105 dB SPL hearing protection
- IntelliTone 2.0 hearing protection
- Soft leatherette ear cushions
- Flexible microphone boom
- 300-degree adjustable microphone boom
- Jabra Direct software support
- Live microphone guidance
- Call analytics support through compatible Jabra software
- Configurable sidetone
- Reverse stereo configuration through Jabra Direct
- Optional Jabra Engage Link call controller support
- Lightweight 96 g stereo headset design
Applications & Use Cases
- Contact centers
- Customer-service teams
- Technical support and help desks
- Unified communications
- PC softphone environments
- VoIP calling applications
- Video conferencing and collaboration
- Corporate offices
- Remote and hybrid workers
- Healthcare communications
- Financial-services organizations
- Managed service provider deployments
- High-call-volume professional users
- Supported Mitel desk phones with optional Engage Link controller
Technical Specifications
Product
- Product: Mitel H30 Stereo CC USB Headset
- Mitel Part Number: 51310037
- Jabra Platform: Jabra Engage 50 Stereo
- Jabra Part Number: 5099-610-189
- Headset Type: Professional Digital Corded Stereo Headset
- Wearing Style: Over-the-Head Stereo
Audio
- Speaker Configuration: Stereo
- Speaker Size: 28 × 3.9 mm
- Speaker Frequency Range: 20 Hz to 20 kHz
- Music Bandwidth: 20 Hz to 20 kHz
- Speech Bandwidth: 50 Hz to 20 kHz
- Speaker Impedance: 32 Ohms
- Speaker Sensitivity: 115 dB SPL @ 0.4V, 1 kHz
Microphone
- Microphone System: 3-Microphone Array
- Microphone Type: Digital MEMS
- Microphone Frequency Range: 100 Hz to 14 kHz
- Microphone Bandwidth: 100 Hz to 14 kHz
- Background Noise Reduction: Supported
- Breathing Noise Reduction: Supported
- Boom Arm: Flexible
- Boom Rotation: Up to 300 Degrees
- Live Microphone Guidance: Supported Through Jabra Software
Hearing Protection
- PeakStop: 105 dB SPL
- IntelliTone: IntelliTone 2.0
- Purpose: Helps Limit Potentially Harmful Audio Peaks and Long-Term Sound Exposure
Connectivity
- Headset Connection: USB-C
- Cable Type: Flexible USB 2.0 Cable
- Cable Length: Approximately 1.2 m / 3.9 ft
- Computer / Softphone: Supported
- USB-A Connection: Available with Compatible Optional Engage Link or Extension Accessory
- Bluetooth: No
- Wireless: No
Status Indicators
- Status Lights: 2, One on Each Earcup
- Busylight Function: Supported
- Custom Status Configuration: Supported Through Applicable Jabra Software / SDK
Optional Engage Link Controller
- Controller Included: No
- Controller: Optional Jabra Engage Link
- Available Connections: USB-A or USB-C Depending on Engage Link Variant
- Answer / End Call: Supported Through Compatible Controller and Application
- Mute / Unmute: Supported Through Controller
- Volume Control: Supported Through Controller
- Programmable Button: Supported on Applicable Controller
- Busylight Control: Supported
- Mitel Desk Phone Use: Engage Link Controller Required on Supported Mitel Phone Models
Supported Mitel Phones
- Mitel 6915: Supported with Optional Engage Link Controller
- Mitel 6920: Supported with Optional Engage Link Controller
- Mitel 6930 / 6930L: Supported with Optional Engage Link Controller
- Mitel 6940: Supported with Optional Engage Link Controller
- Mitel 6920W: Supported with Optional Engage Link Controller
- Mitel 6930W: Supported with Optional Engage Link Controller
- Mitel 6940W: Supported with Optional Engage Link Controller
- Mitel 6867: Supported with Optional Engage Link Controller
- Mitel 6869: Supported with Optional Engage Link Controller
- Mitel 6873: Supported with Optional Engage Link Controller
- Mitel 6910: Not Listed as Supported for H30
- Mitel 6865: Not Listed as Supported for H30
Software
- Jabra Direct: Supported
- Firmware Updates: Supported
- Sidetone Adjustment: Supported
- Reverse Stereo: Supported
- Microphone Guidance: Supported
- Call Analytics: Supported with Applicable Jabra Software
Fit & Comfort
- Form Factor: Stereo Headband
- Ear Cushions: Soft Leatherette
- Flexible Boom: Yes
- Adjustable Boom: 300 Degrees
- Headset Weight Without Cord: Approximately 96 g / 3.4 oz
Physical & Environment
- Headset Dimensions: Approximately 150 × 193 × 62 mm
- Operating Temperature: -10°C to +40°C
- Storage Temperature: -20°C to +50°C
- Application: Indoor Professional Use
Package Includes
- Mitel H30 / Jabra Engage 50 Stereo USB-C Headset
- Protective Carrying Pouch
- Clothing Clip
- Quick Start Documentation
Compatibility & Buying Information
Exact Product: This page is for Mitel part number 51310037, the H30 Stereo CC USB Headset based on Jabra Engage 50 Stereo part number 5099-610-189.
Wired USB-C Headset: The H30 is a corded USB-C headset rather than a Bluetooth or DECT wireless headset. It is optimized for professional computer, softphone, and contact-center communications.
Three-Microphone System: The Engage 50 platform uses three digital microphones to reduce background and breathing noise and improve outgoing speech clarity in busy call-center and office environments.
Super-Wideband Stereo Audio: The headset combines stereo playback with a 20 Hz to 20 kHz speaker range and 100 Hz to 14 kHz microphone bandwidth for natural business conversations and multimedia use.
Engage Link Controller Not Included: The 5099-610-189 headset itself does not include the optional Jabra Engage Link controller. The controller adds convenient call answer / end, mute, volume, Busylight, and programmable controls.
Mitel Phone Use Requires Engage Link: Mitel's current compatibility guide states that an optional Jabra Engage 50 Link Controller is required when the H30 is connected directly to a supported Mitel desk phone. The controller is not required when the headset is used with a Mitel PC application.
Supported Mitel Phones: Current Mitel documentation lists H30 support for compatible 6915, 6920, 6930 / 6930L, 6940, 6920W, 6930W, 6940W, 6867, 6869, and 6873 phones when the required Engage Link controller is used.
6910 and 6865: Mitel's current compatibility table does not list the H30 as supported with the 6910 or 6865.
Computer Use: For PC and softphone applications, the integrated USB-C cable connects directly to a compatible computer without requiring the optional Engage Link controller for basic audio operation.
USB-A Systems: Computers that do not provide USB-C can use a compatible Jabra USB-C to USB-A extension accessory or an appropriate Engage Link variant.
Hearing Protection: PeakStop and IntelliTone 2.0 technologies help control sudden audio spikes and longer-term sound exposure for users who spend extended periods on calls.
Status Lights: Multi-color status indicators on both earcups can show availability / busy status and can be customized through supported Jabra software.
Jabra Direct: Jabra Direct can be used for supported firmware updates, device settings, sidetone adjustment, reverse-stereo configuration, and other headset management functions.
Not Engage 50 II: Mitel H30 part number 51310037 maps to the original Jabra Engage 50 Stereo 5099-610-189. It should not be confused with the newer Engage 50 II family, which uses different part numbers and accessory configurations.
Best Fit: Mitel H30 51310037 is ideal for contact centers, support teams, customer-service organizations, remote workers, and other professional users who need clear stereo USB audio, strong microphone noise reduction, hearing protection, status indicators, and software-based headset management.