Fanvil H602W IP Hotel Phone
The Fanvil H602W is a screenless Wi-Fi 6 hotel IP phone designed for guest rooms, hospitality properties, hospitals, shopping centers, supermarkets, and other commercial environments that need straightforward SIP calling with flexible wireless deployment. Its standard numeric keypad and six programmable service keys provide familiar telephone operation while giving guests or staff one-touch access to commonly used destinations such as reception, housekeeping, room service, reservations, or voicemail.
Built-in dual-band 2.4 GHz and 5 GHz Wi-Fi 6 helps reduce dependence on dedicated network cabling, while a 10/100 Ethernet port remains available for wired network connectivity. The H602W supports two SIP lines, G.722 and Opus HD audio, full-duplex hands-free calling, customizable service keys and faceplate, and comes with the required 5V/1A power adapter for DC-powered operation.
Key Features
- Screenless Hotel Phone: Simple interface combines a traditional numeric keypad with programmable hotel-service keys
- 6 Programmable DSS Keys: Configure frequently used hotel services, departments, extensions, or speed-dial destinations
- 2 SIP Lines: Supports two SIP accounts for hospitality and business voice communications
- Dual-Band Wi-Fi 6: Built-in 2.4 GHz and 5 GHz wireless networking provides flexible deployment without requiring Ethernet for network access
- Wi-Fi 6 Support: Supports 802.11ax on compatible wireless bands for modern hotel network deployments
- Factory Wi-Fi Configuration: Supports preset SSID information for simplified large-scale wireless deployment
- 10/100 Ethernet: Includes a Fast Ethernet port when wired network connectivity is preferred
- HD Voice: Wideband G.722 and Opus codecs provide clear voice quality on compatible calls
- Full-Duplex Speakerphone: Supports hands-free communication with acoustic echo cancellation
- Magnetic Handset: Keeps the handset securely positioned for a clean hospitality installation
- Customizable Faceplate: Allows hotels and other organizations to customize service labeling and branding
- Included Power Adapter: H602W ships with its required 5V/1A DC power adapter
Applications & Use Cases
- Hotel Guest Rooms: Provide guests with familiar dialing plus one-touch access to hotel services and departments
- Hotels & Resorts: Standardize screenless Wi-Fi SIP phones throughout guest rooms, suites, and hospitality facilities
- Wi-Fi Deployments: Reduce network-cabling requirements by connecting guest-room phones over dual-band Wi-Fi 6
- Healthcare Facilities: Provide easy-to-use SIP communications in patient rooms, clinics, and care environments
- Retail & Shopping Centers: Use programmable DSS keys for frequently contacted departments or assistance functions
- Supermarkets: Provide simple voice communications at service desks, offices, and staff locations
- Branded Hospitality Installations: Customize the faceplate and DSS-key assignments around property-specific services
Technical Specifications
User Interface & Keys
- Display: None
- Total Keys: 21
- Standard Dial Keys: 12
- Programmable DSS Keys: 6
- Function Keys: Up, Down and Hands-Free
- Message Indicator: Red LED
- Customizable Faceplate: Supported
SIP & Calling
- SIP Lines: 2
- SIP Protocol: SIP v1 / SIP v2
- SIP Transport: UDP / TCP / TLS
- Calling Modes: Handset and Hands-Free
- Speed Dial: Supported
- Voice Message: Supported
- Hot Line: Supported
- SIP Hotspot: Supported
- Distinctive Ring: Supported
- Multicast: Supported
- Web Dial: Supported
- Dial Plan: Supported
Programmable Hotel Functions
- Programmable DSS Keys: 6
- Service Hotline Programming: Supported
- Action URL / Active URI: Supported
- Custom Faceplate: Supported
- Hotel Service Examples: Front Desk, Housekeeping, Room Service, Reservations and Voicemail
Audio
- HD Voice: Supported
- Wideband Codecs: G.722, Opus
- Narrowband Codecs: G.711A/U, G.723.1, G.726, G.729A/B and iLBC
- Wideband Sampling: 16 kHz ADC / DAC
- Full-Duplex Speakerphone: Supported
- Acoustic Echo Cancellation: Supported
- Voice Activity Detection: Supported
- Comfort Noise Generation: Supported
- Background Noise Estimation: Supported
- Noise Reduction: Supported
- Automatic Gain Control: Supported
- Packet Loss Concealment: Supported
- Dynamic Adaptive Jitter Buffer: Supported
- DTMF: In-Band, RFC2833 and SIP INFO
- Voice Quality Monitoring: Supported
Wi-Fi
- Wi-Fi: Built-In Dual-Band Wi-Fi 6
- 2.4 GHz: IEEE 802.11 b/g/n/ax
- 5 GHz: IEEE 802.11 a/n/ac/ax
- Wi-Fi Security: WPA / WPA2-PSK / 802.1X EAP
- Preconfigured Wi-Fi SSID: Supported
Network
- Ethernet: 10/100 Mbps
- Network Port: 1 × RJ45
- IP Modes: IPv4 / IPv6 / Dual Stack
- IP Configuration: Static IP, DHCP and PPPoE
- Network Access Control: IEEE 802.1X
- VLAN: IEEE 802.1P/Q
- LLDP: Supported
- QoS: Supported
- VPN: L2TP and OpenVPN
- SRTP: Supported
- STUN: Supported
Interfaces
- Network: 1 × RJ45
- Handset: 1 × RJ9
- Handset Cord: Standard RJ9
- DC Power Input: Supported
Provisioning & Management
- Auto Provisioning: FTP, TFTP, HTTP, HTTPS, DHCP Option 66, SIP PnP and TR-069
- Web Management: Supported
- Configuration Import / Export: Supported
- Firmware Upgrade: Supported
- Web Packet Capture: Supported
- Syslog: Supported
Power
- External DC Power: 5V / 1A
- Power Adapter: Included
- PoE: Not Supported on H602W
- Adapter Power Consumption: Approximately 0.9W to 1.7W
Physical & Environment
- Color: Black
- Installation: Desktop
- Dimensions: 128 × 195 × 49 mm
- Gift Box Dimensions: 168 × 220 × 73 mm
- Operating Temperature: 0°C to 45°C / 32°F to 113°F
- Operating Humidity: 10% to 95% RH
- Master Carton Quantity: 10 Units
Package Includes
- 1 × Fanvil H602W Wi-Fi 6 Hotel IP Phone
- 1 × Magnetic Handset
- 1 × Handset Cord
- 1 × Ethernet Cable
- 1 × 5V / 1A Power Adapter
- 1 × Quick Installation Guide
Compatibility & Buying Information
Exact NTS Product: This page is for the Fanvil H602W IP Hotel Phone sold under NTS Direct SKU H602W-Z.
H602W vs. H602: The H602W adds built-in dual-band 2.4 GHz and 5 GHz Wi-Fi 6 but does not support PoE. The wired H602 does not include Wi-Fi and supports both PoE and optional DC power.
Power Adapter Included: Fanvil explicitly specifies the 5V / 1A power adapter as standard equipment with the H602W. This is different from the H602, where the external power adapter is optional and normally sold separately.
Wi-Fi or Ethernet Networking: The H602W can connect to the network through built-in Wi-Fi or its 10/100 Ethernet port. The Ethernet interface does not provide PoE power on the H602W, so the included DC power adapter is still required.
Six Programmable Service Keys: The six DSS keys can be configured for hotel hotlines, speed dial, departments, or other supported functions. The customizable faceplate can be used to identify those services for guests.
Screenless Design: The H602W does not include an LCD display. It uses a traditional numeric keypad, programmable service keys, message/status indicator, handset, and hands-free controls for simplified hotel operation.
H601W vs. H602W: The H601W uses a smaller one-touch-oriented layout with two programmable keys and is designed for wall mounting. The H602W adds the standard numeric keypad and six programmable keys and is designed primarily for desktop installation.
Hospitality & Commercial Use: Fanvil positions the H602W for hotels but also identifies applications in hospitals, shopping malls, supermarkets, and other commercial environments requiring a simple Wi-Fi SIP phone.
Product Video
