Htek UC912G BRANDABLE Phone
The Htek UC912G Brandable is an affordable Gigabit business SIP phone designed for small and midsize businesses, hosted VoIP providers, MSPs, reception areas, administrative users, hospitality environments, and other professional communications deployments. Its backlit graphical display, HD handset and speakerphone, programmable line keys, Gigabit Ethernet, and PoE support provide the essential business calling features needed for reliable day-to-day communications.
UC912G supports 4 SIP accounts, up to 12 paperless DSS assignments, five-way local conferencing, Opus and other HD voice codecs, dual Gigabit Ethernet, an RJ9 headset connection, secure SIP communications, Htek RPS Zero Touch Provisioning, HDMS device management, and dual firmware images. This NTS Direct Brandable configuration can also be customized with a customer logo for partner and service-provider deployments.
Key Features
- Htek UC912G Gigabit business SIP phone
- NTS Direct brandable configuration
- 2.83-inch 192 × 64 graphical LCD with backlight
- 4 SIP accounts
- 4 programmable line keys with LED indicators
- Up to 12 paperless DSS assignments
- 4 context-sensitive soft keys
- 6 dedicated feature keys
- 5-way local conferencing
- HD handset
- HD full-duplex speakerphone
- Opus adaptive audio codec support
- G.722 wideband HD voice support
- Dual Gigabit Ethernet ports
- IEEE 802.3af PoE Class 2
- IEEE 802.3az Energy Efficient Ethernet
- Dedicated RJ9 headset port
- Local phonebook with up to 1,000 entries
- XML and LDAP remote phonebook support
- Busy Lamp Field support
- Bridged Line Appearance support
- Call park and call pickup support
- Intercom and paging support
- Hot desking support
- TLS 1.2, SRTP and ZRTP security support
- Htek RPS Zero Touch Provisioning
- Htek Device Management System support
- Dual firmware images
- Two-angle adjustable stand
- Wall-mounting support
- NTS Direct customer-logo branding available
Applications & Use Cases
- Small and midsize business offices
- Hosted VoIP and UCaaS deployments
- ITSP and service-provider solutions
- MSP-managed communications deployments
- Brandable customer phone deployments
- Reception and front-desk users
- Administrative professionals
- General office desk-phone users
- Hospitality and hotel environments
- Retail and commercial locations
- Multi-line SIP calling
- Busy Lamp Field monitoring
- Call park and pickup workflows
- Local conferencing
- Wired headset users
- Gigabit Ethernet office networks
- PoE-powered desk-phone installations
Technical Specifications
Product & SIP
- Product: Htek UC912G
- NTS Direct SKU: UC912G-BRANDABLE-Z
- Product Type: Gigabit HD SIP Desk Phone
- SIP Accounts: 4
- SIP Support: SIP v1 / SIP v2
- SIP Server / Proxy Redundancy: Supported
Display & Indicators
- Display Size: 2.83 Inches
- Display Resolution: 192 × 64 Pixels
- Display Type: Graphical LCD
- Backlight: Yes
- Call / Message Waiting LED: Yes
- Line-Key LEDs: Yes
- Caller ID: Name and Number
- Multi-Language Interface: Supported
Programmable & Feature Keys
- Physical Line Keys: 4 with LED Indicators
- Paperless DSS Capacity: Up to 12 Assignments
- DSS View: 4-Page View
- Dedicated Feature Keys: 6
- Feature Keys: Voicemail, Headset, Mute, Speakerphone, Transfer and Redial
- Context-Sensitive Soft Keys: 4
- Navigation Keys: 6 Including Cancel
- Volume Control: Dedicated Keys
Audio
- Handset: HD Voice
- Speakerphone: HD Full-Duplex
- Audio Codecs: Opus, iLBC, G.722, G.711 A-law / µ-law, G.723.1, G.729AB, G.726-32
- DTMF: In-Band, RFC 2833 and SIP INFO
- Acoustic Echo Cancellation: Supported
- Voice Activity Detection: Supported
- Automatic Gain Control: Supported
- Comfort Noise Generation: Supported
- Packet Loss Concealment: Supported
- Adaptive Jitter Buffer: Supported
Conferencing
- Local Conferencing: Up to 5 Ways
Network
- Ethernet Ports: 2
- Ethernet Speed: 10/100/1000 Mbps Gigabit Ethernet
- PC Pass-Through: Gigabit
- Energy Efficient Ethernet: IEEE 802.3az
- Power over Ethernet: IEEE 802.3af
- PoE Class: Class 2
- IPv4 / IPv6: Supported
- VLAN: IEEE 802.1Q
- Quality of Service: 802.1p/Q and Layer 3 DSCP
- IEEE 802.1X: Supported
- OpenVPN: Supported
- LLDP / CDP: Supported
Interfaces
- LAN Port: 1 x RJ45 Gigabit Ethernet
- PC Port: 1 x RJ45 Gigabit Ethernet
- Handset Port: 1 x RJ9 / 4P4C
- Headset Port: 1 x RJ9 / 4P4C
- Expansion Module: Not Specified for This UC912G Configuration
Directory & Call Features
- Local Phonebook: Up to 1,000 Entries
- XML / LDAP Remote Phonebook: Supported
- Phonebook Import / Export: Supported
- Blacklist: Supported
- Call History: Dialed, Received, Missed and Forwarded
- Call Hold / Mute / DND: Supported
- Call Forward / Waiting / Transfer: Supported
- Auto Answer: Supported
- Direct IP Call: Supported
- Voicemail: Supported
- Intercom / Paging: Supported
- Call Park / Pickup: Supported
- Hot Desking: Supported
- Flexible Seating: Supported
- BLF / BLA: Supported
- Call Recording: Supported Subject to PBX / Platform Configuration
Security
- TLS: TLS 1.2
- SRTP: Supported
- ZRTP: Supported
- HTTPS Certificate Management: Supported
- AES Configuration Encryption: Supported
- Digest Authentication: MD5 / MD5-sess
- IEEE 802.1X: Supported
- OpenVPN: Supported
- Phone Lock: Supported
- Dual Firmware Images: Supported
Provisioning & Management
- Configuration: Web Browser, Phone LCD or Automatic Provisioning
- Provisioning Protocols: HTTP, HTTPS, FTP and TFTP
- PnP Auto Provisioning: Supported
- Htek RPS Zero Touch Provisioning: Supported
- Htek Device Management System: Supported
- Remote Firmware Management: Supported
- Dual Firmware Recovery: Supported
- Factory Reset / Reboot: Supported
- Local Trace / System Log Export: Supported
Branding
- NTS Direct Customer-Logo Branding: Available
- Minimum Order Quantity: None Listed by NTS Direct
- Logo Submission: Provide Logo to NTS Direct Sales Representative Before Shipment
Power & Environment
- Power over Ethernet: IEEE 802.3af Class 2
- Optional External Adapter: 5 VDC / 1.2 A
- Adapter Input: 100–240 VAC
- Power Consumption with PSU: Approximately 1.8–4.4 W
- Power Consumption with PoE: Approximately 2.3–5.3 W
- Operating Temperature: -10°C to 50°C
- Operating Humidity: 10% to 95%
Installation
- Desktop Stand: 2 Adjustable Angles
- Wall Mounting: Supported
Package Includes
- Htek UC912G IP Phone
- Footstand
- Handset
- Handset Cord
- Ethernet Cable
- Quick Reference Manual
Compatibility & Buying Information
Exact NTS Product: This page is for the Htek UC912G Brandable configuration sold under NTS Direct SKU UC912G-BRANDABLE-Z.
Gigabit Model: UC912G provides dual Gigabit Ethernet ports for the phone and a connected computer. This is the key network distinction from the UC912P, which uses 10/100 Mbps Ethernet.
4 SIP Accounts: The supplied UC912G documentation specifies four SIP accounts and four physical programmable line keys.
12 Paperless DSS Assignments: The four line keys can provide up to twelve programmable DSS functions across multiple pages for supported features such as BLF, speed dial, call park, pickup, voicemail, and shared-line functions.
5-Way Conferencing: The supplied UC912G configuration supports local five-way conferencing.
HD Voice: UC912G supports Opus, G.722, and other standard business codecs together with an HD handset and full-duplex HD speakerphone.
Wired Headset Support: A dedicated RJ9 headset interface supports compatible wired business headsets.
PoE: IEEE 802.3af Class 2 PoE allows the phone to receive network connectivity and power through a compatible PoE switch or injector.
Power Adapter Optional: Htek lists the 5V / 1.2A external power adapter as optional rather than part of the standard UC912G package. Customers without PoE should add a compatible Htek UC900 Series power supply separately.
Zero Touch Provisioning: Htek RPS can automatically direct supported phones to their provisioning service after connection, reducing the manual configuration required for larger deployments.
HDMS Management: Htek Device Management System supports centralized remote management and firmware administration for compatible deployments.
Dual Firmware Images: UC912G includes dual firmware images to provide an additional recovery path if a firmware upgrade fails.
Current Htek UC912G Revision: Htek's current UC912G product page now advertises additional functionality including USB expansion and six-party audio conferencing. Because this NTS product is paired with the supplied earlier UC912G datasheet and Quick Reference Guide, this page uses the documented four-account, twelve-DSS, five-way-conference configuration rather than mixing specifications from a newer hardware revision.
NTS Direct Branding: NTS Direct states that Htek phones can be branded with the customer's logo with no listed minimum order quantity. The logo should be supplied to the customer's NTS sales representative before shipment.
Best Fit: Htek UC912G Brandable is well suited to small and midsize businesses, hosted VoIP providers, MSPs, ITSPs, reception environments, administrative users, hospitality locations, and other SIP deployments requiring an affordable HD business phone with Gigabit Ethernet, PoE, programmable DSS functions, five-way conferencing, wired headset support, secure provisioning, remote management, and customer-logo branding.