Fanvil X3SG IS EOL , REPLACED WITH V61G
The Fanvil X3SG Pro is a compact business IP phone designed for offices, workstations, reception areas, and other everyday VoIP deployments that need Gigabit networking, HD voice, and essential multi-line calling features. It combines a 2.8-inch color display, four SIP lines, 6-way local audio conferencing, dual Gigabit Ethernet ports, integrated PoE, programmable keys, and support for compatible EHS wireless headsets.
With G.722 and Opus wideband audio, full-duplex speakerphone operation, IPv4/IPv6 support, VLAN, QoS, VPN, centralized provisioning, and a two-angle desktop stand, the X3SG Pro provides a practical SIP endpoint for small businesses, managed VoIP deployments, and users who need reliable desk-phone functionality without a complex high-end interface.
Key Features
- 4 SIP Lines: Supports up to four SIP accounts for business users managing multiple extensions, lines, or identities.
- 2.8-Inch Color Display: 320 × 240 pixel screen provides a clear interface for calls, contacts, settings, and phone functions.
- 6-Way Audio Conferencing: Supports local multi-party conferencing directly from the phone.
- HD Voice: G.722 and Opus codecs provide wideband audio through the handset and speakerphone.
- Dual Gigabit Ethernet: Two 10/100/1000 Mbps Ethernet ports provide Gigabit network connectivity and PC passthrough.
- Integrated PoE: Supports power and network connectivity through a compatible PoE Ethernet connection.
- Full-Duplex Speakerphone: Acoustic Echo Cancellation and voice-processing technologies support clear hands-free conversations.
- Programmable Keys: DSS and soft-key functions provide quick access to frequently used phone features.
- EHS Headset Support: Supports compatible Poly and Jabra wireless headset deployments with the appropriate EHS connection.
- IPv4 & IPv6: Supports IPv4, IPv6, and dual-stack network deployments.
- Enterprise Network Features: Supports VLAN, LLDP, QoS, IEEE 802.1X, L2TP, and OpenVPN.
- Flexible Installation: Two desktop stand angles are supported, with optional hardware available for wall mounting.
Applications & Use Cases
- Business Offices: Provides four SIP lines, HD audio, Gigabit networking, and common business call functions for everyday office communications.
- Small Business VoIP: Offers essential SIP calling features in a compact and straightforward desktop phone.
- Reception & Administrative Desks: Programmable keys, call transfer, hold, forwarding, and phonebook features support routine call handling.
- Sales & Customer Service: EHS headset compatibility and multi-line calling support users who spend significant time on voice calls.
- Conference Calling: Built-in 6-way local audio conferencing supports small team discussions without a separate conference endpoint.
- Gigabit Workstations: Dual Gigabit Ethernet ports allow the phone and a connected computer to share the workstation network connection.
- PoE Deployments: Integrated PoE helps reduce desktop cabling when a compatible PoE network is available.
- Managed VoIP Deployments: Auto provisioning, TR-069, web management, VLAN, QoS, and standard SIP support make the X3SG Pro suitable for MSP and business rollouts.
Technical Specifications
Display & User Interface
- Display: 2.8-inch color screen
- Resolution: 320 × 240 pixels
- SIP Lines: 4
- Keypad: 34 keys
- Soft Keys: 4
- Function Keys: Hold, Transfer, Conference, Phonebook, MWI, Headset, Redial
- Line Keys: 2 with LED indicators
- Navigation Keys: 4 plus OK key
- Volume Controls: Volume Up, Volume Down, Microphone Mute
- Local Phonebook: Up to 1000 entries
- Remote Phonebook: XML / LDAP, up to 1000 entries
- Call Logs: Up to 600 incoming, outgoing, and missed-call records
Calling & Conferencing
- Local Conference: Up to 6-way
- Call Hold / Resume: Supported
- Call Waiting: Supported
- Call Forward: Always, Busy, No Answer
- Call Transfer: Attended and unattended
- Call Parking / Pickup: Supported when provided by the SIP server
- Intercom: Supported
- Speed Dial: Supported
- Do Not Disturb: Supported
- Auto Answer: Supported
- Hot Line: Supported
- Hot Desking: Supported
- SIP Hotspot: Supported
Audio
- HD Voice: Supported on handset and speakerphone
- Audio Frequency Response: Up to 7 kHz for HD voice
- Hearing Aid Compatibility: HAC handset
- Wideband Codecs: G.722, Opus
- Narrowband Codecs: G.711A/U, G.723.1, G.726, G.729A/B, iLBC
- Speakerphone: Full-duplex Acoustic Echo Cancellation
- Voice Processing: VAD, CNG, BNE, NR, AGC, PLC, adaptive jitter buffer
- DTMF: In-band, RFC2833, SIP INFO
- Voice Quality Monitoring: VQM supported
Network
- Ethernet Ports: 2 × RJ45 10/100/1000 Mbps Gigabit Ethernet ports
- Network Port: 1 × Gigabit Ethernet
- PC Port: 1 × bridged Gigabit Ethernet
- IP Modes: IPv4, IPv6, IPv4/IPv6
- IP Configuration: Static IP, DHCP, PPPoE
- Network Access Control: IEEE 802.1X
- VPN: L2TP, OpenVPN
- VLAN: Supported
- LLDP: Supported
- QoS: Supported
- RTCP-XR: Supported
Protocols & Security
- SIP: SIP 2.0 over UDP, TCP, and TLS
- Media: RTP, RTCP, SRTP
- Additional Protocols: STUN, DHCP, IPv6, PPPoE, SNTP, FTP/TFTP, HTTP/HTTPS, TR-069
- Encryption: AES128 and AES256
Interfaces & Headset Support
- Handset Port: 1 × RJ9
- Headset Port: 1 × RJ9
- Poly Wireless Headset Support: Supported with compatible Poly EHS equipment
- Jabra Wireless Headset Support: Supported through Fanvil EHS20
- Security Slot: 1
Power
- PoE: Integrated PoE
- DC Input: 5V DC / 0.6A
- External Power Adapter: Optional
- Idle Power Consumption: Approximately 0.9W to 1.58W
- Peak Power Consumption: Approximately 2.34W to 3.21W
Provisioning & Management
- Web Management: Supported
- Auto Provisioning: FTP, TFTP, HTTP, HTTPS, DHCP Option 66, SIP PnP, TR-069
- Configuration Import / Export: Supported
- Phonebook Import / Export: Supported
- Firmware Upgrade: Supported
- Web Packet Capture: Supported
- Syslog: Supported
Physical & Environment
- Color: Black
- Desktop Installation: 45-degree or 50-degree stand positions
- Wall Mounting: Supported with separately purchased wall-mount hardware
- 45-Degree Dimensions: 169 × 186.3 × 174.5 mm
- 50-Degree Dimensions: 169 × 177.6 × 183.7 mm
- Wall-Mounted Dimensions: 169 × 115.6 × 212.5 mm
- Operating Temperature: 0°C to 45°C
- Operating Humidity: 10% to 95% RH
Package Includes
- IP Phone: 1 × Fanvil X3SG Pro
- Handset: 1 × wired handset
- Handset Cord: 1 × receiver cable
- Ethernet Cable: 1 × network cable
- Desktop Stand: 1 × stand
- Quick Installation Guide: 1 × Fanvil X3SG Pro Quick Installation Guide
Compatibility & Buying Information
- Exact Model: This NTS SKU is for the Fanvil X3SG Pro. X3SG and X3SG Pro documentation should not be treated as interchangeable because some specifications differ.
- SIP Compatibility: Supports standard SIP-based business communications and is designed for use with compatible IP PBX and hosted VoIP platforms.
- Conference Capacity: X3SG Pro supports 6-way local conferencing; the earlier X3SG documentation supplied with the current NTS page specifies only 3-way conferencing.
- Power: Supports integrated PoE or optional 5V DC / 0.6A external power.
- Power Adapter: The external power adapter is optional and should not be assumed to be included.
- Headset Support: Compatible Poly and Jabra wireless headset solutions require the appropriate EHS interface or cable.
- Wall Mounting: Requires separately purchased wall-mount hardware; the standard package includes the desktop stand.
- Server-Dependent Features: Features such as call parking, pickup, voice messaging, recording, BLF, and some conferencing functions depend on the connected SIP platform.
Manufacturer
FANVIL
Warranty
24 MONTH
Condition
NEW
Accessories & Options